"In recognition of the significant contributions of our front-line team members amid the coronavirus, we've made an investment of more than $300 million, including $2 an hour higher hourly wages, which we've extended until May 30," Target said in a statement, adding that it had established "dozens of new measures" aimed to keep both workers and shoppers safe during the pandemic. Update:** This story has been updated with comment from Instacart.The companies said they value workers' input and are offering increased pay and aggressive health and safety measures, such as giving out masks and cleaning stores and warehouses. “We want to put Instacart in a position where they can’t ignore us anymore.” At this point, morale is so low,” said Clarkson. “I don’t believe there’s another gig company that has workers who are more pissed. Others have been threatened to have their utilities turned off. More than 100 workers have reached out to Motherboard since November about their pay cuts- some saying they’ve had to contact the Red Cross and other charities to get food for Thanksgiving dinner and gifts over the holidays. But Instacart’s November strike likely engaged more workers than any white collar tech worker strike against a single company in the United States last year. Much of the recent spotlight on tech worker organizing has focused on white collar workers like engineers at Google and Amazon. Please contact Lauren at or on Signal 20. The default amount serves as a baseline for a shopper’s potential tip, and can be increased to any amount by the customer.”ĭo you work for Instacart and have a story to share about your working conditions? We'd love to hear from you. "Ultimately, we believe customers should have the choice to determine the tip amount they choose to give a shopper based on the experience they have. “We’ve tested various versions of the customer tip default over the years, from 10%, to no default tip, to 5%, which we've had in place for nearly two years," a spokesperson from Instacart told Motherboard. “Our most successful actions so far have involved customers.” At this point, we know that Instacart doesn’t care if its workforce is angry, but we do know that they care about their customers,” said Sarah Clarkson, an Instacart shopper in Mountain View, California and an organizer of next week’s action, told Motherboard. “We’re trying to attack Instacart from every possible angle. Instacart workers hope to revive the Instacart backlash online next week. Late last year, customers and even a California legislator responded by shaming the company on social media and calling for a boycott. But less than 48 hours later, the company slashed bonus pay-one of Instacart’s last pay perks, which can amount to 40 percent of earnings. In November, thousands of workers staged a 3-day national strike, demanding the app restore its default tip to 10 percent. “In order to continue fulfilling your orders, we must see action from Instacart.” This current protest only has one small demand-to raise the app's default tip amount back to 10%,” Instacart workers wrote in a post on Medium published Monday. “We have fought for fair pay, but Instacart continues to lower it.
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